Suitable for -
What is a Child Contact Centre? It is a friendly, safe and neutral environment where children can meet a parent or other family members they might not otherwise see. Child Contact Centres is a registered charity.
Shropshire Child Contact Centres – SCCC – run four Supported Child Contact Centres in Shropshire, and are Accredited Members of the National Association of Child Contact Centres. SCCC members running the centres are trained volunteers. They are selected by interview, must give references and are CRB checked. Members operate within the SCCC code of practice at every centre.
We are looking for volunteers who can support the contact between child and family member.
The Telford (Wrekin) Contact Centre runs on a Saturday afternoon from 2pm to 5pm from Wellington Methodist Church, New Street, Wellington.
To prepare the contact room by creating a warm and inviting environment. Set out tables, chairs, toys and games that will support contact.
Check the dates on and display refreshments.
To familiarise self with the register and any additional information required for that day.
To provide a warm welcome when booking in children, parents, carers and any additional family member.
To direct those attending to the most appropriate area, depending on individual contact arrangements.
Serve refreshments as and when required.
Along with another volunteer, undertake interviews with clients who are wanting to access the service.
Record in the register arrival and departure time.
If the contact between child and adult is difficult, provide support and guidance on how to improve the contact.
Once the contact session has ended tidied away the tables, chairs, toys, games and refreshments.
Attend ongoing training sessions.
Attend social events.