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Dementia adviser volunteer

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Opportunity Description

Dementia Adviser volunteers make telephone calls to people with dementia and carers who have been referred into the dementia support service. There may also be opportunity to meet people to support them in accessing services.

You would be based at our office in Wellington. We are looking for volunteers who can commit to volunteering in this role for half a day per week, for a minimum of 6 months.

Volunteers are vital to Alzheimer’s Society’s goal of improving the lives of people living with dementia. You will be part of a team, providing a key role in supporting the dementia support workers to provide an effective information, support and signposting service. You will make a real, direct difference to the lives of people living with dementia and their carers


The role of the volunteer can include: Making telephone calls to people affected by dementia Inputting information on the Computerised Record System Passing on relevant information to dementia support workers Meeting people to support them in accessing services to which they have been signposted

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More Info

This role will suit you if you...

Are a good listener, have empathy, are able to identify people’s needs and respond according to their preferences
Have a clear, confident and reassuring telephone manner
Have knowledge of, or a willingness to learn about, dementia and its impact on people
Are able to maintain clear record keeping and have good IT skills
Are prepared to complete an induction into the role, necessary training and attend future support meetings
Have an understanding of, and a commitment to, confidentiality and data protection
References and an enhanced Criminal Record (DBS) check are required for this role

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