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Opportunity Description


What will you do?

Complete an introduction to Citizens Advice and training for your role.

Help with the day to day running of the Citizens Advice service, answer the telephone, reply to emails and post ,order stationery, type up letters and read through documents checking for mistakes ,print and scan documents using a printer ,update spreadsheets and databases.

What’s in it for you?

Gain and build on valuable skills and experience such as communication, admin, IT skills and working in a team.

Increase your employability

Contribute to the smooth running of the advice service which makes a real difference to peoples’ lives.

Work with a range of different people, independently and in a team.                                                                      

And we’ll reimburse expenses too.

How much time do you need to give?

We can be flexible about the time spent and how often you volunteer so come and talk to us.



What do you need to have? You don’t need specific qualifications or skills but you’ll need to: be friendly and approachable, respect views, values and cultures that are different to your own. Have good IT skills Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection Be willing to undertake training in your role.

Apply now
More Info

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from people with physical or mental health conditions, and people from Black Asian Minority Ethnic (BAME) communities.

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