What will you do?
Complete an introduction to Citizens Advice and training for your role
Welcome all clients and other visitors to the local Citizens Advice
Explain to the client how long they might be waiting and what will happen and give out a form for clients to fill in
Type up information from the client form onto a spreadsheet or database
Answer the telephone, reply to emails and post
Help with the day to day running of the Citizens Advice service
What’s in it for you?
Gain and build on valuable skills and experience such as communication, IT skills and working in a team
Increase your employability
Contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
Work with a range of different people, independently and in a team.
And we’ll reimburse expenses too.