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GEM's Customer Support volunteer

Suitable for -

Opportunity Description

Join the team of Golden Event Makers, following on from the success of Telford @50 and the amazing volunteer support offered at the events we are extending our GEM’s programme.

Some of the comments from the volunteers who supported in 2018.

‘’I would certainly be interested in volunteering in 2019 – I really enjoyed both the community participation and felt very proud to be part of such fantastic events’’


The Customer Support volunteer role will require you to meet and greet members of the public, giving directions / sign posting members of the public. Answering basic questions about the event, assisting with the set up and or close down of events may also be required. Assisting less able members of the public to access events. Reporting any health and safety issues to a volunteer coordinator.

As a Golden Event Maker you decide how much time you are able to commit.

Here are the main events so far –

Join in the fun -

Spring -St George’s day event –Saturday 27th April -Town Park Arena

Telford Balloon Fiesta -Saturday 11th and Sunday 12th May- Town Park Arena



You will need good communication and customer service skills. Listening Skills. An ability to take direction from a volunteer co coordinator.

Apply now
More Info

As a "GEM" you will be offered an optional training package of online training, which will be an induction to the role.

Also a Customer Care accredit award will be on offer to a number of volunteers who are able to attend 2 events during 2018.

You will have the opportunity to meet new people, learn new skills and have fun. 

You will also receive out of pocket expenses, a GEM T Shirt and a standard reference on request following participation.

Volunteers will be supported with 1:1 meetings and by email, each volunteer will be provide with a Volunteer Handbook.


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