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Customer Support volunteer

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Opportunity Description

Join the team of Golden Event Makers to make 2018 Telford 50 celebrations extra special.

The Customer Support volunteer role will require you to meet and greet members of the public, giving directions / sign posting members of the public. Answering basic questions about the event,Assisting with the set up and or close down of events may also be required. Assisting less able members of the public to access events. Reporting any health and safety issues to a volunteer coordinator.

As a Golden Event Maker "GEM" you decide how much time you are able to commit.

Here are the main events so far, communities events are to be confirmed.

Spring -St George’s day event -Sunday 22nd April -Town Park Arena

Kite and Flight Festival -Saturday 12th and Sunday 13th May- Town Park Arena

Carnival -Sunday the 15th July – Telford Town Centre ring road and Arena

All events will be in the Telford area.


You will need good communication and customer service skills. Listening Skills. An ability to take direction from a volunteer co coordinator.

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More Info

As a "GEM" you will be offered an optional training package of online training, which will be an induction to the role.

Also a Customer Care accredit award will be on offer to a number of volunteers who are able to attend 2 events during 2018.

You will have the opportunity to meet new people, learn new skills and have fun. 

You will also receive out of pocket expenses, a GEM T Shirt and a standard reference on request following participation.

Volunteers will be supported with 1:1 meetings and by email, each volunteer will be provide with a Volunteer Handbook.

There will be a Golden Event Makers launch event in January 2018 which you will be invited to.

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  • Addenbroke House
    TF3 4NT

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