Citizens Advice Media Volunteer
Suitable for -
What will you do?
Complete an introduction to Citizens Advice
Promote the local Citizens Advice service so that the people understand what Citizens Advice does and how they can get advice, and how they could become a volunteer
Create leaflets and posters to promote the service, or use existing materials
Use social media, for example, Facebook and Twitter to raise the profile of the local Citizens Advice
Help to share what local Citizens Advice does with your local press or radio station
Write information for the local Citizens Advice website or newsletter
Talk to clients or volunteers about their experiences
Help arrange a talk or event to promote the local Citizens Advice to others
What is in it for you?
Make a real difference to people’s lives
Learn about a range of issues that affect our clients such as benefits, debt, employment, and housing.
Build on valuable skills such as communication, listening, marketing, and advertising
Increase your employability
Work with a range of different people, independently and in a team.
Have a positive impact in your community.
And we will reimburse expenses too.
What do you need to have?
You do not need specific qualifications or skills, but you will need to:
Be friendly and approachable
Be non-judgmental and respect views, values and cultures that are different to your own
Have excellent verbal and written communication skills
Have good IT skills
Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
Be willing to undertake training in your role
How much time do you need to give?
Ideally, we ask for a minimum of 8 hours per week, which can be over one day or spread over more than one day.
We can be flexible though, so come and talk to us.
Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.
If you are interested in becoming a media volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.